Payment, delivery and returns

Payment

Payment is due immediately upon ordering.

The customer must pay by credit card.

All transactions are 100% secure.

By providing his/her bank details at the time of the sale, the customer authorises the seller to debit his/her card for the amount relating to the price indicated. The customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it.

It is specified that we do not collect and store the customer's credit card details. This is why we ask you for your credit card number with each new order.

Delivery

Orders are dispatched on average within 3 to 6 days but this period may be extended at certain times. In any case, the delivery time may not exceed 30 calendar days from the registration of the order, subject to full payment of the order.

Deliveries are made by the French Post Office or by Mondial Relay. In order to respect the delivery deadlines as much as possible, the customer must ensure that he/she has communicated exact and exhaustive information concerning the delivery address (such as: name of the recipient, street number, building, access code, name of intercom, etc.).

The seller reminds that at the moment the customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the customer's responsibility to notify the carrier of any reservations about the product delivered.

Delivery costs in metropolitan France

Delivery in France within 3 to 5 days by Mondial Relay : 5€ TTC

Delivery in France within 3 to 5 days by Colissimo: 7,50€ TTC

Delivery costs in France Overseas

Home delivery by Colissimo in 3 to 6 days depending on the destination: 15€ TTC

Delivery costs to European Union countries

Home delivery via La Poste in 3 to 6 days depending on the destination: 15€ TTC

Local delivery

Babybubble delivers free of charge within a radius of 20 kms around Saint-Brieuc.

If you go beyond this limit of a few kilometers or if you are passing through the Côtes d'Armor, do not hesitate to contact us by phone at 07 49 63 58 50. We will find a meeting point!

 

Returns

You have 14 days from the date of receipt of your package to request an exchange or refund. In order for us to process your return, please contact us at the following address: contact@babybubble.fr and specify the reasons for the return.

The product must be returned in its original packaging, in its original, new, unwashed condition, to the following address :

Babybubble

16 rue Blaise Pascal

22000 Saint-Brieuc

The return costs are at the customer's charge.